Reference

How 999bdapp Handles Your Personal Information

This Privacy Policy explains what data 999bdapp collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and exactly how that data is used, stored and protected.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to access and correct dataClear contact path for privacy requests
999bdapp How 999bdapp Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at 999bdapp is built around the same infrastructure that handles live payment flows through bKash, Nagad and Rocket. Every piece of account data moves over SSL-encrypted connections. We apply session-token controls so your login does not persist on a shared device unless you actively choose to save it. Below are the four areas we hold ourselves to on data stewardship.

Cookies and Tracking

We use session cookies to keep your account active and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Account Security Practices

Login attempts trigger OTP verification to your registered mobile number. Unrecognised device access generates an additional verification step before the account opens, protecting your wallet data.

Data Retention Policy

Active account data is retained while your account is open. After closure, we keep only what applicable law in supported regions requires, then delete remaining personal records on a scheduled cycle.

Requesting Data Changes

Submit a correction or deletion request through live chat or email with your registered bKash or Nagad number as verification. We aim to complete straightforward requests promptly after identity confirmation.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or delete the personal data we hold on your account, our support team handles these requests directly. Send your request through any of the channels below and our team will confirm receipt and respond within the timeframe required under applicable rules for supported Bangladesh regions.

Team online

Live Chat Support

Open the live chat window from your account dashboard. Describe your privacy request clearly and our team will pick it up and log it against your account record.

Email Privacy Request

Send a written request to our support email address. Include your registered phone number or the bKash or Nagad number linked to your account so we can verify your identity quickly.

Account Help Centre

Log in, go to Account Settings and open the Help section. From there you can flag a data query directly, and it routes automatically to the privacy handling queue.

Common Questions About Your Privacy on 999bdapp

Below are the questions we hear most often about how 999bdapp handles account data, payment privacy and your rights as someone using the platform from a supported region in Bangladesh.

We collect your name, email, phone number and any payment identifier you use — such as your bKash or Nagad wallet number. Device and session data is also logged automatically for security purposes.

No. Your Nagad, bKash and Rocket transaction records are shared only with the payment processor handling that specific transaction. We do not share this data with unrelated third parties.

Yes. Submit a deletion request via live chat or our support email with your registered number for verification. We process the request in line with applicable law for supported Bangladesh regions.

Session cookies keep your account active during a visit. Analytics cookies help us understand platform usage so we can improve it. You can adjust or block cookies through your mobile or desktop browser settings.

After closure, we retain only the data that legal compliance in supported regions requires us to keep. The rest is deleted on a scheduled cycle, not stored indefinitely.

Log in, go to Account Settings, or contact support via live chat. Provide your registered bKash or Rocket number as identity verification and we will update the record after confirming ownership.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.